Maintenance and support
Software needs looking after once it launches. We keep dependencies current, fix what breaks, and give you one engineer who knows your system.
What changes
Nobody owns the system after launch.
A named engineer knows it inside out.
Updates are skipped until something breaks.
Security updates land on a schedule.
Small fixes wait for months.
A monthly block of hours clears the backlog.
What we do
Named engineer
One person who knows your system, with a second engineer as backup.
Security updates
Framework, library and server updates applied on a schedule, not after an incident.
Bug fixes
Reported issues triaged, fixed and released, with a note on what caused them.
Small improvements
A monthly block of hours for the changes your team keeps asking for.
Tools we use
- Sentry
- Grafana
- Prometheus
- Dependabot
- Uptime Kuma
- GitHub
- Jira
Common questions
Will you support software you didn't build?
Yes. We start with a paid audit so we understand the code before we promise anything.
How are support plans billed?
A fixed monthly fee for a set number of hours. Unused hours and overages are shown on every invoice.
Tell us what you are building. We reply within two working days with questions or a first estimate.
Have a project in mind?Start a projectOr email hello@codexx.com.np